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Privacy Policy

Privacy Policy

At Princess Margaret Home Lottery, we understand the importance of maintaining your trust and protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you register for an account or interact with our platform.

What Personal Information May Be Collected?

When you create an account on our platform, we may ask for some basic information to verify your identity and ensure a secure experience. This includes:

  • Your name
  • Contact details (email address, phone number)
  • Date of birth (to comply with age restrictions)

We do not require any financial or banking information from you.

Account Registration Information

When registering for an account, we collect the above-mentioned information to create your profile and verify your identity. This data is used solely for authentication purposes and will not be shared with third parties.

Device and Browser Information

Our platform collects device-specific information (e.g., browser type, operating system) to ensure that our website functions properly on a wide range of devices. However, we do not collect any specific or unique identifiers from your device, such as IP addresses or MAC addresses.

Usage Analytics and Behavioural Data

We may use analytics tools to better understand how users engage with our platform. This allows us to identify trends, improve user experience, and ensure the integrity of our services. The data collected includes general information about usage patterns (e.g., pages visited, interactions) but does not include any sensitive or personal details.

Cookies and Tracking Technologies

We use cookies and other tracking technologies (like pixels and beacons) for legitimate purposes such as:

  • Personalization: We may save your preferences to display specific content more effectively.
  • Security: Cookies can help protect against security threats by generating random session IDs.
  • Analytics: Our analytics tools rely on some form of data storage, like cookies.

However, we do not engage in any targeted advertising practices that require identifying tracking or sharing personal information without consent.

Communication Preferences

You have the right to choose how we communicate with you. We allow users to opt-out from receiving marketing materials via email by clicking the unsubscribe link at the bottom of each message.

Data Storage and Retention

We keep your account data for as long as necessary in accordance with our Terms of Use. Upon deactivation or termination, we will remove identifiable information, though non-personal usage logs might still be retained to facilitate operational improvement.

Security and Account Protection

To ensure the security of your account, you are responsible for:

  • Maintaining a secure login device (e.g., personal computer)
  • Protecting your session by regularly logging out
  • Using strong passwords

Additionally, we use multiple layers of protection such as encryption, password salting, two-factor authentication (2FA) and more robust mechanisms against potential threats.

User Rights Regarding Personal Data

You have the right to review or update any information provided when registering for an account.

To do so:

  1. Access your Account Profile.
  2. Locate a field containing your name, email address etc..
  3. Click on 'Edit'.

We will promptly respond to deletion requests by removing identifiable data where applicable.

Data Correction or Deletion Requests

Please contact our support team:

"To request changes or deletions of information please send us a message containing as much detail about your concerns and any information you would like removed".

Your prompt action is appreciated to enable timely correction/deletion.